Frequently Asked Questions
Everything you need to know about Quilter Labs precision audio gear.
What is the standard shipping timeframe for amplifiers?
Orders for in-stock items are typically processed within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international transit times vary by destination.
Do you offer a warranty on your electronics?
Yes, all Quilter Labs products come with a comprehensive limited warranty covering defects in materials and workmanship for up to three years from the date of purchase.
What is your return policy for audio equipment?
We offer a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, you can return it in its original condition for a full refund, minus shipping costs.
Are Quilter amplifiers compatible with international voltages?
Most of our modern digital power plants feature universal power supplies that automatically switch between 100-240V, making them safe for use worldwide without a transformer.
How do I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an automated email containing your tracking number and a link to the carrier's tracking portal.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various financing options to help you get the gear you need now.